Checking administrator access…
Private operations
SybilSight Admin
Customer support, accounts, product access, purchases, and single-use promo codes.
Accounts—
Nexus access—
Full access—
Redemptions—
Purchase review—
Customer support Review reports, inspect screenshots, and track fixes through GitHub.
All tickets—
Received—
Needs attention—
Resolved—
Primary support alerts: New tickets and ticket updates are emailed automatically to Rado at dev@sheytanoff.com.
| Ticket | Customer | Status | GitHub | Updated | Actions |
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Purchase issues Review refunds, disputes, and fraud warnings that changed account access.
| Customer | Issue | Purchase | Created | Actions |
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Manual purchase fulfillment Record an international or off-Stripe order, grant both products, and send the customer welcome email.
Use a unique reference from the invoice, bank transfer, or other payment record. Retrying the same reference is safe and will not duplicate access or emails.
Generate promo codes Create single-use Nexus or full-access codes for a performer.
Codes are stored only as secure hashes. Copy the plaintext codes now; they cannot be recovered later.
Copy these before leaving. Only the last four characters will remain visible.
User accounts Search identity, access, source, purchase, and login records.
Add a performerCreate their sign-in and choose initial SybilSight access.
| User | Access | Source | Purchased | Account created | Last sign-in | Account | Actions |
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Recent promo codes Review or deactivate recently generated codes.
| Code | Product | Assigned to | Used | Created | Status |
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Recent access changes Review each account’s current SybilSight entitlement.
| User | Product | Source | Status | Expires | Updated |
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